Global Business Services Addresses 5 modern trends Diego Navia GBS 2022
DigitiXe Article

Global Business Services addresses 5 modern business trends

Global Business Services can provide the architecture to scale modern agile operations rather than simply provide an evolution of cost cutting measures via BPO & Outsourcing.

By leveraging common technology platforms, fit-for-purpose execution, right-skilled jobs and managing a hybrid workforce regardless of legal arrangements, GBS can become the pillar to address modern business trends.

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Digital Operating Model Journey Transformation BPO Outsourcing GBS Transformation automation agile enterprise value
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Journey to a Modern Enterprise Operating Model

As #remotework takes hold and organizations face challenges driving total customer experience for existing and newly created digital channels, a shift is occurring focusing on digital operations as a natural progression of their digital transformation journey.

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remote work workforce WFH
DigitiXe Article

Remote Work & WFH shaped by location-driven experiences

After decades delivering and building remote work jobs, Work-From-Home discussions feel like therapy to me. While remote work seems to make physical locations irrelevant, our experiences tied to physical locations will shape our work regardless of where we are.

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Future of work technology timeline
DigitiXe Article

The Future Of Work is exciting and scary, but hardly new

The excitement, fear and deep emotions Technology and Automation change bring to the Workforce are real, but hardly new. “Future Of Work” is the term that studies this impact and acknowledging its centuries-old history can help us chart our future.

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network technology digital
DigitiXe Article

API Technology 7 Takeaways for Business Success

API, an incredibly business unfriendly term, is key for modern business and much needs to be learned in order to succeed in the digital age. These are 7 business takeaways from a recent technology conference.

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Digital journey business simplification operational transformation Artificial intelligence decision making
DigitiXe Article

Simplification killing your Digital Journey

Decision making is routinely disrupted by biases, over-simplification and other mind games. A digital journey is no exception, and being complex by definition, the careful use of simplification is key, particularly as it relates to technology choices.

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Delivering products and services requires planning, execution and performance management of activities and resources. Traditionally work has been performed by individuals in the same physical location. As technology has evolved, software and data has evolved from a mere resource to the backbone of operations, adding exciting options as well as complexity. DigitiXe articles explore next-generation digital operations where work is conducted from any location (i.e. WFH, remote) by a hybrid workforce composed of people and software, delivering services in a modern operations environment. We explore capabilities, value, strategy, operating models and many other pillars.

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